
[Avoid These Surprises!] 3 Things You Should Never Do in Japan
July 13, 2025
When visiting Japan, you may find yourself surprised by differences in culture and etiquette. In Japan, public calmness and consideration for others are highly valued and reflected in everyday behavior. This article introduces three key “don’ts” that every visitor should be aware of. Knowing these will help make your stay smoother, more respectful, and more enjoyable.
1. Eating or Talking on the Phone in Public Transport
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Mind Your Manners on Public Transportation
In Japan, when using public transportation like trains and buses, it’s important to be considerate of others. One of the most important manners is avoiding eating or talking on the phone inside the vehicles. -
Avoid Eating on Regular Trains or Buses
Except for long-distance trains like the Shinkansen, eating on regular commuter trains or buses is generally frowned upon. Foods with strong smells can be unpleasant to those around you. If you need to eat, use a bench or designated rest area at the station. -
No Phone Calls — Use Silent Mode
Talking on the phone in public transport is considered rude. You'll often hear announcements asking passengers to refrain from phone calls and to set devices to silent mode. Use messaging apps instead for communication. -
Quiet Is Appreciated
Japanese trains are known for their calm and quiet atmosphere. Many people read or nap during rides. Matching this quietness will help you blend in and be appreciated by locals.
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Respect Personal Space
In Japan, physical contact in public — even between couples — is often kept to a minimum. This stems from a cultural emphasis on maintaining personal space and avoiding making others uncomfortable. -
Be Mindful of Hugs, Kisses, and Holding Hands
Even gestures like hugging or holding hands might be seen as too intimate in certain public settings. Strangers or even acquaintances might interpret close contact as inappropriate or inconsiderate. -
Cultural Awareness Helps Build Respect
Showing awareness of these norms and acting accordingly is seen as a sign of respect. It helps bridge the cultural gap and fosters more positive interactions with locals.
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Tipping Is Not Expected
One thing that often surprises visitors is that tipping is not a part of Japanese culture. Whether at restaurants, hotels, or in taxis, you are not expected to leave a tip. -
Tipping Can Be Misunderstood
In Japan, good service is considered standard, and employees are not expecting additional payment. Offering a tip may cause confusion, and in some cases, may even be politely refused or seen as inappropriate. -
“Omotenashi” — The Spirit of Hospitality
Japanese service culture is built around the idea of "omotenashi" — offering heartfelt hospitality without expecting anything in return. A sincere "thank you" is all that’s needed. -
Rare Exceptions
In rare cases, such as in high-end traditional inns (ryokan) where you’re served by a personal attendant, it is still customary to give a small tip (called *kokorozuke*) in an envelope. But even then, it’s optional.
To fully enjoy your stay in Japan, it's important to respect and understand the country’s unique cultural values. Knowing what not to do — like avoiding noise on public transport, refraining from public displays of affection, and not tipping — will help you navigate daily life more smoothly. These small acts of awareness go a long way in earning the respect of locals and making your travel experience truly memorable.